<body>

Friday, April 22, 2005

Mapping your business flows.... worth reading (honestly)

It seems really boring to be thinking about process (the way you want to operate), when I know that you want to get on with "being successful".

But dealing with your intial customers well (consistently, professionally) will determine your early success - especially when your early marketing is word of mouth.

Sitting down for 1/2 day or a day seems time wasted.

So what are the benefits?
* forces you to think through what REALLY happens to get from PROSPECT to CASH. YOu will be surprised what things spring up that you haven't thought of, and which could destroy the business before it has got started
* identifies which forms/documents/systems you need to support the business improving quality/consistency
* it is the training manual or operations manual for new staff to enable you to grow more quickly so you can get beyond the start-up phase more quickly.

PLUS It is a lit easier to do it now than wait until you are trying to run the business with a million things going on and no time even to sleep.... but that is when you need it most

How do I get started then?
* download copy of control-CE - it is the free single user version of the market leader for major corporations www.consultants-edition.com
* take the time to do the tutorial & print out the quick start guide (use your business as the example as you work through the tutorial)
* work with a colleague/partner to challenge you as you create a visual picture of the process
* understand that it will need to be changed as the first version and as the business starts to work you will identify improvements

Therefore - think of this "process model" as a CRITICAL ASSET of the company which should be maintained and looked after.

"Failing to plan is plannng to fail"

0 Comments:

Post a Comment

<< Home